Privacy Policy

When you request a quote or book a cleaning we collect the details you provide: your name, email address, phone number, service address, and any notes about your home. We also collect basic technical information such as your browser type and pages visited on this website.

We use your information to schedule and deliver cleaning services, communicate about appointments, process payments, respond to enquiries, and improve our services. We may send service reminders and, if you opt in, occasional offers. You can unsubscribe at any time.

We do not sell your personal information. We share it only with the cleaners assigned to your appointment, our payment processor, and service providers who help us operate this website — each bound by confidentiality obligations. We may disclose information where required by law.

This website uses essential cookies to keep the site working and may use analytics cookies to understand how visitors use our pages. You can block or delete cookies in your browser settings; essential functionality may be affected.

We keep booking and billing records for as long as needed to provide services and meet legal and accounting obligations, then delete or anonymise them. We use industry-standard safeguards to protect your data, though no method of transmission over the internet is completely secure.

You may request access to, correction of, or deletion of your personal information, and you can ask us to stop sending marketing messages. Contact us and we'll respond within a reasonable time.

Our services are intended for adults. We do not knowingly collect personal information from children under 16.

Questions about this policy? Email hello@sparkleclean.example or call (555) 123-4567.